Privacy Policy

Privacy Policy

Last updated: February 2026

Vallie Insurance (“we,” “our,” or “us”) is committed to protecting the privacy of visitors to our website and clients who contact us for insurance services. This Privacy Policy describes what information we collect, how we use it, and your rights with respect to that information.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

Information You Provide

When you contact us through our website, call our office, or request a quote, we may collect:

  • Name, address, phone number, and email address
  • Information about your insurance needs (type of coverage, vehicles, property, business details)
  • Any other information you voluntarily share with us in the course of requesting a quote or policy service

Information Collected Automatically

Like most websites, ours may automatically collect certain technical information when you visit, including:

  • IP address and browser type
  • Pages visited and time spent on the site
  • Referring website or search terms used to find us

This information is used in aggregate to understand how visitors use our site so we can improve it.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies for the following purposes:

  • Essential cookies — Required for basic site functionality (form submissions, security tokens)
  • Analytics cookies — Help us understand how visitors use our site (e.g., Google Analytics). These collect anonymous, aggregate data.
  • Preference cookies — Remember your choices such as cookie consent status and A/B test assignments

When you first visit our website, you will see a cookie consent banner. You may accept or decline non-essential cookies. You may also configure your browser to refuse cookies; however, doing so may limit some functionality of the site.

If you have enabled Do Not Track (DNT) in your browser, we respect that setting and will suppress non-essential tracking.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide insurance quotes
  • Service your insurance policies and process requests
  • Communicate with you about your coverage, renewals, and important policy information
  • Comply with applicable legal and regulatory requirements
  • Improve our website and communications

We do not sell your personal information to third parties. We do not send unsolicited marketing emails to contacts who have not requested information from us.

3. Telephone Consumer Protection Act (TCPA) Disclosure

When you submit a form on this website and provide your telephone number, you are providing express consent for Vallie Insurance to contact you at the number provided via phone call and/or text message for the purpose of responding to your inquiry and providing insurance-related information.

This consent is not required as a condition of purchasing any goods or services. Standard message and data rates may apply. You may revoke your consent at any time by:

4. Information Sharing

We may share your information in the following limited circumstances:

  • Insurance carriers and underwriters — To obtain quotes and place coverage on your behalf. This is the core service we provide.
  • Service providers — Trusted third-party vendors who have access to information only as necessary to perform services on our behalf and who are required to maintain confidentiality.
  • Legal requirements — If required to do so by law, court order, or government authority.

5. Data Security

We take reasonable steps to protect the information you share with us from unauthorized access, disclosure, or destruction. However, no method of transmission over the Internet is completely secure. We recommend that you do not transmit sensitive personal information (such as Social Security numbers or financial account numbers) through website contact forms or email. Call our office directly for sensitive information.

6. Third-Party Links

Our website may contain links to the websites of our insurance carriers and other third parties. These websites have their own privacy policies, and we are not responsible for the privacy practices of any third-party site.

7. Children’s Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

8. Your Rights

You may request access to, correction of, or deletion of personal information we hold about you by contacting us at the address below. Tennessee residents may have additional rights under state privacy laws.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of our website after any change constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

Vallie Insurance
822 Tusculum Blvd
Greeneville, TN 37745
Phone: (423) 636-3743
Email: office@vallieinsurance.com